F&L Industrial Solution’s Quality Management System has been awarded ISO 9001:2015 certification after an aggressive implementation program which started in September of 2017. “From a customer perspective, F&L Industrial Solutions understands that we operate in a very competitive arena with companies much larger than we are. And these companies increasingly demand world class quality management systems,” stated Mike Fanolla, President of F&L.
“The ISO 9001:2015 certification is an endorsement of F&L’s commitment to continuous improvement, as it requires a highly customer-focused approach to our business. Achieving the certification was an investment for the future of the company, because it essentially formalized the processes and standards we already had in place.”
“The implementation of such an important project is always challenging, but it was absolutely essential for us to achieve in order to build a foundation for future growth.” comments Fanolla. “Not only does certification provide a rigid mechanism to improve quality consistently over time, but it offers us a competitive advantage versus most other 80/20 aluminum t-slot distributors and custom manufacturers in our target markets.”
Each of the company’s departments received ISO 9001 training, and on-going training is planned for the foreseeable future.
“In this way, quality training has now become an interactive part of everyone’s routine,” Fanolla says. “And we are already seeing benefits of high employee awareness of our quality goals and processes.”
F&L Industrial Solutions, Inc. is a Tier 1 Distributor for 80/20 brand...